Loyalty & Rewards SaaS for Local Businesses
Koply
A digital loyalty platform for small and medium businesses: stamp cards, digital coupons, and customer retention tools — without the complexity of enterprise CRM.
Tech Stack
The Challenge
Small and medium businesses lose repeat customers to competitors with better loyalty programmes, but enterprise CRM tools are too complex and too expensive. Paper stamp cards are easy to fake and generate zero data about customer behaviour.
The Solution
Koply replaces paper loyalty cards with a digital system businesses can set up in minutes. Customers collect stamps via QR codes at the point of sale, redeem rewards directly on their phone, and receive targeted coupons based on their activity. Business owners get a simple dashboard with retention metrics, active campaign management, and reward redemption history — all in a Livewire UI that requires no training.
Results & Outcomes
- QR-based stamp collection requiring no app installation for end customers
- Campaign builder for time-limited coupons and bonus stamp events
- Retention analytics showing customer frequency and churn signals
- Multi-location support — one account for businesses with several branches
- Live in production with paying customers across multiple industries
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